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  • mike dolly
    October 16, 2017
    Bought this for my wife's b-day and she absolutely loved it as she took it from the package. Unfortunately as she unzipped it for the first time the zipper came off in her hand. We immediately returned it to the Jerry Garcia store following the 'return' information included with the order. Within a couple of days we received an email acknowledgement and info about when to expect a replacement sweat shirt , The replacement arrived within 10 days from when we returned the damaged item. It arrived in perfect condition and met our expectations completely. The JGS folks handled this problem promptly and professionally.
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